I went to Wal*Mart in the middle of December, mainly to purchase some fabrics to make some Christmas-y stuff. I still have the fabric…the Christmas-y stuff never happened – maybe THIS Christmas!
Well! I had such a pleasant experience back in the fabric department – the gal and I joked, laughed, talked about kids, hubbies, knitting…and had a GOOD ole time! I was happy to see that FINALLY our local Wal*Mart had hired someone in the fabric department who knew what she was both DOING and TALKING ABOUT! WOOHOO!
After standing in the checkout line for 15 minutes, while watching CSMs chat merrily about their antics with their men the night before (don’t be shocked – normal fare here at my Wal*Mart!), and listening to the cashiers on duty whining about not having had their breaks yet …I get to the register. Plop down all my Christmas-y fabrics (and the HUGE wad of pink and olive green sweatpants material that I just HAD to buy because it was only $1.00 a yard!)…..and man my stations. That means I run to the other end of the register so I can read the display as things are scanned – I can’t TELL you how many times I’ve saved a few cents by doing this! (“Nuuuuu-uuuuuuuuunh!!! It’s priced $8.94 NOT $8.97!!!” HA! Gotcha! Sticking it to the man!!!)
But, this time I saw a price go by, that didn’t look quite right to me – it looked like five hundred something – but I just knew that wasn’t right! Neither hubby NOR the checkbook would allow THAT sort of purchase – and besides – I don’t think there is anything in
Wal*Mart that I would WANT to buy 500 bucks’ worth!But – the cashier rang it all up, turned to me and chirped – yes, CHIRPED!: “$648.66 please!”……the cents’ part may not be totally correct – my ears stopped at the “648” part! I look at her incredulously (translation: like she was an IDIOT!) and said "648.66". Statement. NOT question. Total disbelief. She looked at her display again and said – “mmmmmmmhhhhhhmmmmmmmmmmmm!?!” I said – “there is NO way – this is Wal*Mart, and I have two bags of fabric – there is NO way!” She just looked at me. “Do you want me to call a CSM over?” she asked finally when she sensed she was losing the stare down.
WELL DUH and KISS MY GRITS – hell YEAH I wanna CSM – I want ole Sam himself to come over here and tell me how to fit 650 bucks worth of crap into 2 Wal*Mart bags!!!
So, the CSM came over, and I explained to her, that one of the fabric tickets rang up at 500 and something – and now I had TWO of them looking at me with blank stares…O M G…..I swear my IQ drops 53 points every time I walk into that door! (I must add a disclaimer: I like Wal*Mart, and I know that people make mistakes. I am not in any way picking on Wal*Mart (the corporation) nor it’s employees (most of them are pretty decent folks, and most of them can understand what I am saying to them!) But this gal didn’t understand what I was saying, she called over a CSM who then started speaking in rapid Spanish – and I’m not fluent in Spanish, but the gist of the conversation was this: “She bought a lot of stuff and she likes cream corn in her handsome beer”.
OK – I didn’t have a clue what they were saying – but I know that a THIRD person came over, and HE, yes HE – fixed it for me – they voided the whole transaction, and then rang solely from the fabric tickets they had in the drawer. Which made me a lot RICHER in fabric that day – for only about $20…..because they missed SOME stuff! (I may not be a genius – but $648.66 minus $510.24 still equals $138 and some change – and this isn’t with the erroneous ticket corrected) When I told them they were WAY undercharging me, they just smiled and said “It’s ok, Merry Christmas and have a Happy New Year!” . I think they were getting a little tired of me by that time LMAO! I wasn’t mean by ANY means, but it sure irks me when there is a problem, I can see the problem, THEY can see the problem, and instead of correcting the problem – they have to call 6 OTHER people to TELL them about the problem – stop TELLING people about the danged problem – FIX IT!!! :oP
But I survived, my checkbook survived, and I’m sure the employees involved in the little fiasco all got promotions and a raise and maybe even a Mexican cruise!!! (that’s how we do things in southern Cali)
2 comments:
oh man that is hilarious. i'm over here just cracking up. i work at walmart as a cashier and i just found this story hilarious...........all the things you said about the cashiers, csms and the telling 6 people the problms is definitely true. lol. ahh, i look forward to going to work now (not really) glad they fixed that, i would've been shocked seeing that price come up too, wow.
How FUNNY! I laughed until I cried and then Dave came in here and I had to read it to him.
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